Store Policies

The policies below apply to this website and the following websites. cart.hottiecostumes.com, hottiecostumes.com

Return Policy: One Net Enterprises will accept returns for an exchange or for a refund only if the merchandise is in original purchase condition with its original retail packaging and only within 30 days from the date of shipment. There are NO RETURNS for any costumes purchased. There is a 25% restocking fee on all returns. All returns must be authorized by e-mail prior to return. You are REQUIRED to have a RA (Return Authorization) number before returning any items for any reason. You may acquire a RA number by emailing us. (please include the name of the person who purchased the merchandise). All returns must include the original receipt or invoice and a brief explanation stating why you are not satisfied with the product. Shipping & handling charges are not refundable and shipping charges for merchandise returns are the responsibility of the customer. We will not accept returns of products damaged as a result of misuse or neglect. Customer may want to insure the package, as One Net Enterprises will not be held responsible for lost or misdirected returns. Customer will receive refund upon our receipt and satisfactory inspection of the merchandise.

Cancellation Requests: In an effort to get orders shipped promptly, One Net Enterprises uses an automated order processing system. Orders are processed 24 hours a day, 7 days a week. In most cases, the orders will ship the same business day they were entered, excluding National Holidays. Orders can ship within 10 minutes of payment, as our shipping carriers make multiple pickups on a daily basis. If an order has already been shipped, One Net Enterprises will be unable to cancel that order. If the cancellation process needs to continue at this juncture, follow the Return Policy steps as defined above. A 25% re-stocking fee applies to any order that has been processed that is on the shipping dock awaiting pick-up.

Limited Warranty: One Net Enterprises warrants that, under normal usage, its merchandise will be free of defects in material and workmanship for a period of 30 days from the date of shipment unless otherwise noted. Any warranty claims must be made with the manufacturer unless otherwise noted. One Net Enterprises will not refund, credit or cover shipping expenses for warranty item returns or warranty item replacements under any circumstance. One Net Enterprises is not liable for misuse of its products. This warranty does not cover damage due to abuse, neglect, alteration, failure to follow instructions, shipping damage or damaged packaging. Items deemed defective can only be returned for a replacement item as long as they are within the warranty period. One Net Enterprises EXPRESSLY DISCLAIMS ALL EXPRESSED WARRANTIES NOT OTHERWISE STATED AND INFLATABLES PLUS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

International Orders: The recipient of any One Net Enterprises merchandise delivered outside of the United States or it's territories is responsible for paying any and all customs duties and/or import fees to the appropriate authority.

All credit cards originating outside of the United States must have the same name and billing address as the individual placing the order. One Net Enterprises reserves the right to demand proof of credit card ownership and deny or cancel any order in which such proof is suspicious or cannot be provided.

Copyrights, Trademarks and Trade Names: The contents of this site, including the text, graphics, logos, icons, images, trademarks, trade names, software, et cetera, are the property of One Net Enterprises or used with the permission of the legal owner as indicated. U.S. and international laws governing intellectual property rights protect the content and software used on this site. Any reproduction, modification, distribution, transmission, republication, or display of the content on this site without express written consent is prohibited.

Privacy Statement: This website, www.hottiecostumes.com utilizes cookies and/or your IP address to keep track of your shopping cart while on this website. We will maintain a record of your IP address for a finite period of time for the purpose of discouraging online fraud.

Our site uses a real time "shopping cart" order form for customers to request information, products, and services. Through our shopping cart and information request forms we collect customer's contact and financial information. Information gathered by the shopping cart order form is used to process orders & fulfill orders and to send information about our company to our customers. We also use the customer's contact information to contact the customer when necessary. Financial information will not be purposefully shared or distributed to any entity outside of One Net Enterprises.

This site may contain links to other sites. One Net Enterprises and its subsidiaries are not responsible for nor do we have any control over the privacy practices or the content of such web sites.

Security: One Net Enterprises is commited to protecting our customers' financial information. One Net Enterprises utilizes security measures to protect our customer's financial information. This website is secured using SSL (Secure Socket Layer) technology verifiable through our Thawte Digital Security Certificate. The SSL function encrypts sensitive information for safer transmission across the internet to our secure web server. The Thawte Digital Security Certificate is an independent confirmation of our subscription and use of SSL.

Disclaimer: This Internet site is provided "as is" and neither One Net Enterprises nor its subsidiaries shall be liable for any damages arising from or related to this internet site. One Net Enterprises expressly disclaims any implied warranties of merchantability or fitness for particular purpose.

One Net Enterprises reserves the right to refuse business, products and/or services to anyone without cause. All prices within this website are subject to change without notice. The policies above apply to this website and the following websites. cart.hottiecostumes.com, hottiecostumes.com